Updated: How to Listen to MyMusicCloud Songs Without WiFi

Album view

We’re making it easier and more intuitive to use the MyMusicCloud store-and-play service all the time, and we’ve upgraded it again. You already know our app makes your music library available on every device you use – PC, laptop, tablet, phone and even smart watches and smart TVs.  But another cool thing about our cloud-based music delivery service is that, with a few simple swipes, you can listen to your songs while offline — on a plane, subway train or even rappelling down a Tasmanian rock-face.

So how do you access your music when you’re offline? Here’s a quick user tip from our tech squad.

Songs you want to hear without wifi first need to be “downloaded” to your phone or tablet. There are a couple easy ways to accomplish this …

1. On our mobile app, press and hold any track, album or artist. A menu pops up with the option to “Download to Device.” Select it to make that track/album/artist available for offline listening.

2. Separately, there is also an option to download all content you add to your “Q” automatically. You can turn this option ON or OFF in the ACCOUNT section of the app. When this function is ON, any music you add to your Q to listen to is downloaded to your device automatically.

Music that has been successfully downloaded will display a small blue arrow icon. The arrow means that music is ready for offline rocking.

We hope this user tip helps you use our MyMusicCloud app and enjoy your music anywhere. For more tips, visit our Help & How To section here on the blog or click over to our new Support Center. In the Support Center, you’ll find answers to other people’s FAQs, and you can post questions of your own for our tech team to answer.

Tired of technology? Contact a human on our Support Team directly by filling out this form ..

Help: How MyMusicCloud Works and FAQs

free music app free storage any device

How many songs can I store? What do those phone icons mean? How do I make a playlist? If you’ve just joined our cloud-based music delivery service or are curious about some of these dashboard features, here are answers to these common FAQs.

How many songs can I store?
MyMusicCloud enables you to upload and store your entire music collection in our cloud completely FREE, so you can access it anytime on up to 10 devices of your choice. You can upload your songs using our Desktop Sync Agent, Dropbox and Google Drive, or by simply clicking the blue Upload arrow icon, found in the top right-hand corner of the dash on our web portal (see image below). The Upload icon opens a box that helps you select and import your music, so you can enjoy any of your 250 songs free seamlessly on any mobile phone, tablet, laptop, Samsung Gear smartwatch, Samsung Smart TV, and more. It doesn’t matter which carrier or brand you have, your songs are always available to play on- or off-line. Don’t want limits on your music library? Choose the “Unlimited” membership and play any song you own for just $40 / year (less than the cost of 1 frappuccino a month).

mymusiccloud dashboard

How much memory do I have left? At the top of the dashboard is the “Account” button. Click on that and a usage bar pops up showing how many songs you’ve uploaded and how much memory is left. If you’ve exceeded your free 250 songs, a CLOUD tab will also appear in the top navigation bar. To move songs you’re tired of back into the cloud, click the Playable tab on the left, hover over any track and click the “-” icon to send the track to storage. Then you can rotate new ones in.

MMC Cloud Storage Icon

What are the phone icons for? Once in MyMusicCloud, your songs are automatically sorted by tracks, albums, artists, and playlists. On the web version under TRACKS, the phone icon indicates whether that song is synced with your mobile device or not, so it can be played offline. Phone icons with a check mark represent synced songs; grayed-out phone icons with a slash through them are un-synced songs. Accidentally un-synced songs from your phone or tablet? You’ll need to sync them through the website. Read how to recover them here.

How do I play, sync, or delete songs? Move your cursor over a song title and click twice to play it. You’ll also see a blue triangle, or “more” menu button, appear in the lower right-hand corner. The menu button helps you select songs to play next in your listening queue (at right); add a tune to an existing playlist; edit the title of a song; sync it with your phone; or delete it

How do I create a playlist? Just highlight the song you want, click the “more” button and choose “Add to Playlist.” A new window pops up asking you to name the new playlist or add the song to an existing list. The playlist then appears in the bottom left corner of the dashboard, and also on your mobile device once you’ve downloaded the app. (Right now, you can only create and edit playlists on our Web dash, not phones.)

We hope this how-to guide makes it simpler for you to navigate our cloud-based music delivery service and free music apps. For more tips, visit our “Help & How to” section on the homepage of our blog. Got a question we haven’t covered? Pose it below and we’ll reply right back. You can also email us at support@mymusiccloud.com.

Help: How to Move Songs In and Out of MyMusicCloud

Odds are you have more than 250 songs in your music collection, but you still want them all at your fingertips, because you never know when a romantic moment or a boring subway outage or a spontaneous office dance party will occur.

We get this, which is why we give you the power to move 250 songs in and out of our cloud storage and into your listening queue whenever you like. It’s always completely free to store all your music at MyMusicCloud. You can take advantage of our service and enjoy access to 250 songs at a time, or upgrade to our Unlimited membership for just $40 / year (less than the cost of 1 latte a month).

Tired of Calvin Harris or Frank Ocean? When your 250 songs get stale, simply upload new ones, or download existing songs from the cloud. Here’s how:

First, import your music collection into MyMusicCloud with our automatic sync agent (See “How to Import Your Music“), so you can listen to them on any computer, tablet, Smart TV or mobile device, regardless of operating system, with our app.

After logging in via the web, you’ll see a tab labeled “CLOUD” in the top navigation bar to the right of “PLAYLISTS.” That’s where your stored tracks live until you call them down for action. (If you don’t see CLOUD, don’t panic. It just means you haven’t imported more than 250 songs.) To see them, click CLOUD. Several tabs appear in the far left-hand column, indicating the number that are “Playable” and those that are “Stored.”

If you already have 250 songs in rotation, you’ll need to free up space by clicking the Playable tab, hovering over any track and clicking the ” – ” icon to send it to the cloud. To make any cloud-based song playable, simply press Cloud, hover over a title and click the “+” icon to the right.

That’s all it takes to refresh your playlists. To see more “How to” posts like this one, simply type “Help” in the search field in the upper right corner of this blog. Happy listening.

Watch How Easily MyMusicCloud Works Between Your Phone, Tablet, TV

We often talk here on the blog about how MyMusicCloud stores and syncs your music across any device, but what does that look like, really? Well, our product team whipped up this short video to show you exactly how our music storage app works.
In this quick 3-minute video, our product manager navigates between his MyMusicCloud accounts on his MacBook, Samsung Gear 2 watch and smartphone, iPad, and Smart TV. He shows how you can play, pause, and restart the same song seamlessly on each device. Cool, right?
The video was actually shot for the Samsung Gear App Challenge, a contest to discover the best multi-device app featuring lots of cool cash and prizes. But we thought you’d find it helpful too. Watch below and if you have more questions, simply type “Help” into the search field in the right-hand corner of this blog. Happy listening!

MyMusicCloud Help: How to Access Your Music on Your Smart TV

If you have a Smart TV, you already know you can log into Facebook and Twitter, watch YouTube videos, and stream movies on your TV screen. But did you know that you can also access your entire music collection on it too?

It’s totally true. Our MyMusicCloud app makes your music library available on all Samsung Smart TVs (the most popular brand), so you can play your favorite songs, make party playlists, or check out the latest releases from your favorite singers right from the comfort of your couch.

So how does it work? Once you have a free MyMusicCloud account, it’s simple to tap into it from your Smart TV. On Samsung TVs, just go to the Smart Hub and follow these steps:

1. Click the Smart Hub button on your remote control. If you don’t see the MyMusicCloud app on the front page of your Smart Hub, go to “Samsung Apps.” Press the down button to highlight the text box for searching, then use the voice controller to say the app name, or type it in with either a blue-tooth keyboard or your remote control.

2. Once you see the MyMusicCloud TV app, click it. You’ll see a TV activation URL (format: www.mymusiccloud.com/XXXXX). The activation code is embedded in the URL; it’s the letters and digits after the ” / ” in the URL.

3. Type this URL into a browser on your computer, cellphone or tablet. If you choose a mobile phone, it sends you to the App Store or Google Play to download the MyMusicCloud app. Download it. (Note that this URL is only valid for 1 hour, so if you get up to make snacks, text or answer a phone call and an hour passes, you’ll need to close the app on your TV and reopen it to get a new URL.)

4. Sign in to your existing MyMusicCloud account with your usual login and password, or create a new account by clicking “Sign In” on that same screen where you entered the URL. (For first-timers, learn how to import your music by reading this step-by-step post.)

5. Check out your TV screen: It should now show that your account’s active and your music will be right there, ready to browse and play. (If it doesn’t work, post a message in our comment section and we’ll try to help.)

Not sure what a Smart TV is exactly? It’s really any TV that has internet access built in so you can watch video on demand, use social networks and search the web. But only those branded “Smart TVs” have dashboards that can download apps from stores like Google Play (otherwise you’ll need a second device like Chromecast or a gaming console to reach your favorite apps). Check your TV manual for more details.

For Samsung Smart TV owners, here’s a quick video on how to use your Samsung Smart Hub …


Having trouble? Get personal help from our Support Team by filling out this form …

MyMusicCloud Help: How to Import Your Music

import from mmc

Once you’ve chosen MyMusicCloud to store your music, it’s easy to gather your albums from all your various storage spaces (iTunes, Dropbox, Amazon) and finally unite them in one simple-to-reach place.   

Here’s how to start your journey down the musical rabbit hole. Log into MyMusicCloud on your computer and click the “Import” button (a blue circle containing an arrow pointing up) in the top right corner of the MyMusicCloud screen.  A pop-up window should appear and, like Neo in “The Matrix,” you’ll be given 2 choices:

Manually Upload:  Browse to specific music file folders on your hard drive, Dropbox, or Google Drive. Then choose the folder and the exact songs you want to upload. (Tip: If you’re importing a CD, you’ll have to rip the songs to your music library first.) On Windows operating systems, hit SHIFT + SELECT to upload more than one song at a time.

Automatically Upload: Click the “Get it here” link to download our Sync Agent software, which finds and uploads your music for you. You’ll be sent to the download page, where you’ll save the Sync Agent file and then “run” it. Once it installs, you’ll have to log in again, and choose where you want it to import your music from: iTunes, Windows Media Player, your music folders or elsewhere on your computer or device.

If you’re importing a big music collection, we recommend using the desktop Sync Agent or Mac Sync Agent. Transferring from Google Drive or Dropbox? Simply go back to the MyMusicCloud dashboard and look for the ACCOUNT tab (top right). Go to IMPORT SETTINGS and click “Connect Google Drive or Dropbox.”

Keep in mind that MyMusicCloud supports the following audio codecs and formats: aac, mp3, ra, wav, wma, m4a, ogg, 3g2, 3gp, 3gpp and 3gpp2. All files are converted to mp3 the first time they’re played, which might result in a short delay (up to a few seconds).

Once you’ve uploaded your music, fasten your seat belt, ’cause Kansas is going bye-bye. Explore the Artist of the Day, read their bios and see their previous albums, or click on your “Recommended” Albums and Artists in the right hand matrix of your MyMusicCloud pages.

And say goodbye to the tyranny of petty operating systems (iOS, Android, Windows). Finally, you can enjoy your music on all of your devices with our mobile and Smart TV apps, regardless of brand.

Having trouble? Get help from our Support Team by filling out the form below …

MyMusicCloud User Tip: Accidentally Deleted Songs from Your Phone? How to Recover Them

Recently, we explained how easy it is to listen to your MyMusicCloud music library on your phone or mobile device when you’re riding the subway or stuck anywhere without wifi. That blog post is called: “User Tip: How to Listen to MyMusicCloud Songs Without Wifi.”

You might recall that in order to access songs while off the grid, you first need to “download” them to your mobile device. To do that, you simply select the right upperhand menu (3 horizontal bars) on your phone, and then click “Add/Remove” from the 4 choices that appear.  A “+ or –“ symbol will appear next to each song. Simply click the icon and the song is downloaded.

But this is key:  If you remove a song from your phone, it becomes inaccessible from your device. A pop-up message will ask you to confirm if that’s what you really want to do.

Because accidents happen, here’s another quick user tip from our tech squad.  Inadvertently deleted songs you actually wanted to keep during this process? Here’s how to restore titles that look grayed out and won’t play:

Next time you log in to your MyMusicCloud account on your computer or laptop, head to TRACKS. Find the songs you want to recover. Notice that the far right column is labeled “Sync” and includes a little icon of a phone for each song. If the song’s unavailable, it will look like a phone with a slash through it (the “Unsync” symbol).  Simply hover your cursor over the image and left click until it changes to a phone with a check mark.

Once again, the track will be available to enjoy on your phone or tablet. (You can also click it again to Unsync or remove it.)


Bonus tip: Songs played on any of your mobile devices from your MyMusicCloud library or added to your “Q” are automatically downloaded to your phone or tablet and available offline use later. So you don’t need to use the download process.


We hope this User Tip helps you use our MyMusicCloud app and enjoy your music anywhere on any device, computer, cell phone, tablet or smart TV, regardless of brand. We’ll be posting more User Tips soon, like “How to See Song Lyrics” and “How to Access Your Music on Your TV.” In the meantime, visit our FAQ or post a question in the comments section and we’ll be happy to answer it.