We’re making it easier and more intuitive to use the MyMusicCloud store-and-play service all the time, and we’ve upgraded it again. You already know our app makes your music library available on every device you use – PC, laptop, tablet, phone and even smart watches and smart TVs. But another cool thing about our cloud-based music delivery service is that, with a few simple swipes, you can listen to your songs while offline — on a plane, subway train or even rappelling down a Tasmanian rock-face.
So how do you access your music when you’re offline? Here’s a quick user tip from our tech squad.
Songs you want to hear without wifi first need to be “downloaded” to your phone or tablet. There are a couple easy ways to accomplish this …
1. On our mobile app, press and hold any track, album or artist. A menu pops up with the option to “Download to Device.” Select it to make that track/album/artist available for offline listening.
2. Separately, there is also an option to download all content you add to your “Q” automatically. You can turn this option ON or OFF in the ACCOUNT section of the app. When this function is ON, any music you add to your Q to listen to is downloaded to your device automatically.
Music that has been successfully downloaded will display a small blue arrow icon. The arrow means that music is ready for offline rocking.
We hope this user tip helps you use our MyMusicCloud app and enjoy your music anywhere. For more tips, visit our Help & How To section here on the blog or click over to our new Support Center. In the Support Center, you’ll find answers to other people’s FAQs, and you can post questions of your own for our tech team to answer.
Tired of technology? Contact a human on our Support Team directly by filling out this form ..